Dental CRM & Patient Management

Smarter Automation for Seamless Patient Flow

Complete CRM system centralising communication, scheduling, automation, improving efficiency and patient experience.

Built to Run Your Practice Smarter

 Centralised Dental CRM

Manage every patient interaction from one dashboard.

• Store patient records and communication history
• Track treatment journeys and follow-ups
• Segment patients for recalls, hygiene, or cosmetic treatments
• Monitor enquiries and conversion rates

This CRM system for dental practices gives you full visibility of your pipeline—from first enquiry to completed treatment plan.

Appointment Tracking & Automation

Stay in control of your diary without manual chasing.

• Automated confirmations and reminders
• Recall management for hygiene and check-ups
• Treatment plan follow-up sequences
• Real-time appointment status tracking



Your reception team spends less time calling and more time supporting patients in-clinic.

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2-Way Messaging

Modern patients prefer quick, simple communication.



Our integrated patient communication software for dentists enables:

• SMS and email conversations
• Instant responses to enquiries
• Automated yet personalised messaging
• Secure patient replies

Everything is logged inside your CRM, keeping communication organised and compliant.

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Missed Call Text-Back

Never lose an enquiry because the phone was busy.



If a call is missed, the system automatically sends a polite text message inviting the patient to reply or book online.

This simple feature can significantly improve enquiry recovery without adding workload.

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Review & Reputation Automation

Positive reviews drive new patient enquiries.

Our dental automation system automatically:

• Sends review requests after appointments
• Directs happy patients to Google
• Filters feedback internally when needed
• Tracks review performance over time

Build your online reputation consistently—without chasing manually.

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Operational Benefits for Your Clinic

A structured CRM and automation system transforms daily operations:

• Fewer missed calls and lost enquiries
• Reduced no-shows with automated reminders
• Faster response times
• Improved recall attendance
• Clear visibility of patient lifetime value
• Less manual admin for reception teams

By combining a CRM system for dental practices with automated communication workflows, your clinic runs more predictably and efficiently.

Why Clinics Use This System

Dental teams choose this platform because it:

• Replaces disconnected tools with one unified system
• Improves patient experience without increasing staff workload
• Provides measurable performance insights
• Supports growth without operational stress
• Works for single-chair clinics and multi-location practices

It is not just software. It is a structured dental automation system designed specifically for the realities of modern dental practices.

Proof It Works

You might be thinking:

“Sounds good — but does it actually deliver results?”

Fair question.

Here’s what happens when structured systems replace manual processes.

Clinics begin responding faster.

Missed calls turn into booked appointments.

Enquiries stop going cold.

Recalls become consistent.

Reviews increase without chasing.

Revenue becomes more predictable.

Below, you’ll see real examples of practices implementing automation and communication systems properly:

• Faster response times leading to higher enquiry conversion

• Automated recalls filling hygiene diaries

• Missed-call recovery capturing lost patients

• Structured follow-ups improving treatment acceptance

This is what happens when the right systems are in place.

It’s not about one feature.

It’s the compounding effect of consistent automation working in the background.

Frequently Asked Questions