Automated Patient Journeys & Follow-Ups

Never Lose a Patient Enquiry Again

Automated patient journey system managing follow-ups, recalls, reviews, and reactivation campaigns.

A Fully Automated Communication System

This solution combines structured workflows with smart triggers to create complete dental marketing automation for your practice. Every stage of the patient journey is mapped, monitored, and managed automatically.

Built to Run Your Practice Smarter

Automated Reminders

Reduce no-shows and improve attendance.


  • Appointment confirmations
  • Pre-visit reminders
  • Recall reminders for hygiene and check-ups
  • Missed appointment follow-ups



Reliable dental follow-up automation keeps patients informed without staff chasing manually.

Treatment Follow-Ups

Support case acceptance and continuity of care.


  • Post-consultation follow-up messages
  • Treatment plan reminders
  • Educational information sequences
  • Financing or next-step prompts



Your patient journey system for dentists ensures enquiries move towards booked treatments.

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Review Requests



Strengthen your online reputation automatically.


  • Timed review invitations
  • Direct links to Google
  • Internal feedback options
  • Performance tracking



This structured approach to dental marketing automation builds reviews consistently over time.

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Reactivation Campaigns



Reconnect with inactive patients.


  • Targeted re-engagement messages
  • Hygiene recall campaigns
  • Lapsed patient outreach
  • Promotional treatment sequences


Keep your database active rather than relying solely on new enquiries.


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Never Lose a Patient Enquiry Again

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Operational Benefits for Your Clinic

  • Fewer lost enquiries
  • Higher case acceptance rates
  • Improved patient retention
  • Reduced reception workload
  • Consistent communication at every stage
  • Clear visibility of patient lifecycle performance



With organised dental follow-up automation, your clinic operates proactively rather than reactively.



Why Clinics Use This System

Dental practices implement automated journeys because they:


  • Protect marketing investment
  • Improve conversion from enquiry to treatment
  • Support limited reception teams
  • Create a professional, consistent patient experience
  • Scale easily as the practice grows



A structured patient journey system for dentists ensures no enquiry is forgotten and no patient feels overlooked.

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See It. Believe It.

Ready to Simplify and Scale?

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Proof It Works

You might be thinking:


“Sounds good — but does it actually deliver results?”


Fair question.


Here’s what happens when structured systems replace manual processes.


Clinics begin responding faster.

Missed calls turn into booked appointments.

Enquiries stop going cold.

Recalls become consistent.

Reviews increase without chasing.

Revenue becomes more predictable.


Below, you’ll see real examples of practices implementing automation and communication systems properly:


• Faster response times leading to higher enquiry conversion

• Automated recalls filling hygiene diaries

• Missed-call recovery capturing lost patients

• Structured follow-ups improving treatment acceptance


This is what happens when the right systems are in place.


It’s not about one feature.

It’s the compounding effect of consistent automation working in the background.


Frequently Asked Questions

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  • Can we customise follow-up sequences?

    Yes. Workflows are tailored to your treatments and patient types.

  • Does it help improve case acceptance?

    Yes. Structured follow-ups increase treatment conversions.

  • Can it reactivate lapsed patients?

    Yes. Automated reactivation campaigns target inactive patients.